Information

We understand that you may have questions when considering a purchase from SherbiDesigns. This FAQ aims to address common inquiries about our unique jewelry and art pieces, ensuring a smooth and informed shopping experience.

Frequently asked questions

What are the most common questions customers ask you about your jewelry or art pieces?

Customers often inquire about whether I personally create the jewelry and art pieces. They're also curious about the time it takes to craft a piece of wire art, and why certain pieces are priced higher than others.

each design varies. some require a lot more wire and time

 

What are the typical shipping and return procedures for SherbiDesigns?

I offer free shipping depending on the total amount spent. Due to the unique energy of each semi-precious stone, all sales are final; I do not accept returns. However, I may offer a complimentary necklace or a pair of earrings as a gesture of goodwill.

there is always something special to offer.

Can you describe the materials you use and how customers should care for their unique jewelry and art pieces?

Yes, I enclose care instructions in every purchase package. These instructions explain exactly how customers should care for their new SherbiDesigns addition to ensure longevity and maintain their beauty.

please read and follow the care instruction enclosed in your package. please also feel free to contact me if you have any questions.

 

What are the details on payment methods, security, and any warranty or guarantees you provide at SherbiDesigns?

I accept all forms of payments, including Venmo, credit card payments, and PayPal. I also offer free polishing and cleaning of every piece purchased. Customers can drop off their SherbiDesigns jewelry at their convenience, free of charge, to keep them looking their best.

i also take cash and offer porch pick up at your convenience 

Exclusive offer

Have more questions or need personalized assistance? Contact us directly for any further inquiries, custom requests, or to learn more about our exclusive jewelry and art pieces.